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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alfonso Garcia

August 29, 2024

5  out of  5
rating by Alfonso Garcia
"I have been with Rick Tanner family now for 10 years. I won’t go anywhere else. Diana is an amazing insurance agent and has been since I joined. She always goes above and beyond with any question or policy change I have. I always refer people to join Rick Tanner because I know they are here to help people not to help themselves. Not many business follow that practice anymore so you have to appreciate it when you find one that still does."
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Alisha Lewis

August 29, 2024

5  out of  5
rating by Alisha Lewis
"Diana has been my agent for two years now and goes beyond and above for my family ! Highly recommend if you’re needing insurance to give her a call !"
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Diana Olomon

April 18, 2024

5  out of  5
rating by Diana Olomon
"Rick Tanner's office and his staff have helped me and my family for decades! Rick was my Dad's agent since I can remember as a kid and my Dad used to reference Rick and his team back in the day as just a great group of reliable people to work with. Now that I've had the pleasure of having State Farm for all of my policies since the 90's, I can say I know what my Dad was talking about. Katy Raridon specifically is just a great example of that and a joy to work with! I always feel "at home" when talking to Katy not just because of her wealth of knowledge, but also her genuinely sincere and caring manner handling any of our issues or concerns; it just adds that extra special touch. Over the years Rick and Katy have been there for me and my mom after the loss of my Dad and I can't say enough how much I appreciate their continued support with any questions on any of our policies. I always know Katy is there to help with professionalism and heart. She is truly one-of-a-kind!."
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Juan Alvarez

February 2, 2024

5  out of  5
rating by Juan Alvarez
"Diana Rosales is a superstar insurance agent. She embodies the VOC (Voice of the Customer) with grace and efficiency. She is responsive and smart; has not let me down since I started doing business with State Farm and Rick Tanner's Team. I would most definitely recommend this office and Diana's stewardship of your policies."
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DeAnna Creighton

December 7, 2023

5  out of  5
rating by DeAnna Creighton
"Rick Tanner has carried various insurance policies for me for close to 30 years, and my parents have been with him even longer! Brenda and Katy are the Best. I've had many claims over the years 😳 and have always felt like Rick and everyone in the office has my back. They are all so very kind, helpful, and patient. It feels like family when speaking with them (who all get along and actually enjoy each other)"
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Charles Jones

August 31, 2023

5  out of  5
rating by Charles Jones
"I've had the pleasure of being a happy and very satisfied customer of State Farm insurance and the Rick Tanner agency. Rick has been my agent for 35 plus years.The same capable and dependable staff have been with him for a long while so there is a lot of stability. Rick is a rare breed in this day and he's honest, fair, has integrity and committed to providing clients with the best customer service possible. I've referred family and friends over the years and they've joined the ranks of happy and satisfied customers. Once again Rick and staff thank you for your dedication and professionalism in serving my health, auto, life and homeowners insurance needs."
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Steve Paxton

November 22, 2022

5  out of  5
rating by Steve Paxton
"Rick Tanner has been our insurance agent for over 15 years. He is very responsive when we need something and gives us great advice on our options. We had a recent auto claim, and from the time we filed the claim to the time we received funding was less than a week. We highly recommend Rick Tanner and his team for all of your insurance needs!"
We responded:
"Steve, Thank you so very much for the kind words. Your family is awesome and it is a pleasure to be your agent. Rick "
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Samuel Hershey

February 27, 2022

5  out of  5
rating by Samuel Hershey
"They are very professional people and very helpful."
We responded:
"Samuel, Thank you so very much for your kind words. Rick Tanner"
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Adonna Dean

November 17, 2021

5  out of  5
rating by Adonna Dean
"It was a pleasure doing business with Rick Tanner and his team. The process was fast and efficient. I have a plan that fits my need at a very competitive price."
We responded:
"Thank you very much."
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Terry Gilpin

November 8, 2021

5  out of  5
rating by Terry Gilpin
"Rick is awesome to work with. Rick is the first agent we met with that actually cares. He reviewed both our auto and homeowners policy and put together policies that work for our needs and budget. If anyone is looking for an insurance agent, I highly recommend giving Rick's team a call."
We responded:
"Terry, Thank you.. It was our pleasure."
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Brent Holtz

November 8, 2021

5  out of  5
rating by Brent Holtz
"Rick Tanner State Farm team makes you feel like family. Amazing staff, responsive, always available to assist. Highly recommend!"
We responded:
"Brent, Thank you. We appreciate you."
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Scott Wheeler

March 6, 2021

5  out of  5
rating by Scott Wheeler
"I've been with Rick Tanner & State Farm for over 30 years Have always had very good service."
We responded:
"Scott, Thank you very much. We appreciate you very much. Rick Tanner"
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Teressa Burns

January 27, 2020

5  out of  5
rating by Teressa Burns
"His office staff is extremely helpful! I can always count on them to be kind and professional."
We responded:
"Thank you so much, Teressa! I'm proud of my team and the job they do every day."
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Reem Elhossary

January 24, 2020

5  out of  5
rating by Reem Elhossary
"Rick is very knowledgeable and trustworthy. Debra had always been friendly, responsive and helpful. I have worked with them for years and am very happy with their service."
We responded:
"Thank you for your kind review, Reem! We appreciate you choosing us!"
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Jami Psencik

January 23, 2020

5  out of  5
rating by Jami Psencik
"The best service! I have been coming to Rick and his staff for over 20 years. There's nothing better than being able to sit across from a professional and design an insurance plan that works for your family's coverage needs and budget. Wouldn't trust my insurance to anyone else."
We responded:
"Jami, thank you for your kind words!"
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G Smith

November 20, 2019

5  out of  5
rating by G Smith
"I have been insured by State Farm for at least 25+ years. Rick Tanner’s agency has handled my account for probably at least 15 to 20 years. Katie is always my go to person and an amazing friendly associate who is so kind and caring! I couldn’t imagine being insured by anyone else!"
We responded:
"Thank you, Gene!"
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kennedy p

November 11, 2018

2  out of  5
rating by kennedy p
"The older lady who helped my boyfriend made the most inappropriate comment to him regarding his color. He moved down here from Pennsylvania and needed to switch agents to someone more local. She asked him if he said “pop” instead of soda and that “ a lot of black people say pop around here”. He felt like she was so uncomfortable by him. Rick Tanner was nice, however; he needs to educate his staff to keep comments like that to themselves."
We responded:
"Kennedy, I am very sorry that you and your boyfriend had a bad experience in my office. This is not how I want anyone to be treated here. I would love to have the opportunity to meet with you again."
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Anne Norment

October 23, 2018

2  out of  5
rating by Anne Norment
"Lots of mistakes made by them while I was trying to get coverage initially a year ago. Now I have had a policy for about a year and a half. Never been at fault for an accident, but I had them help me when I was hit by another car. They have been helpful in some aspects, but, for the most part, I am extremely displeased with the service we have received from them. I hope that they are better if we are ever at fault for an accident because they sure don’t help much when you are the victim!"
We responded:
"Anne, I am so sorry for the trouble you had with your auto quoting process. Please contact me here at the office - I would love to earn your business back."
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Tara Mitchell

February 23, 2018

5  out of  5
rating by Tara Mitchell
"Excellent customer service!!! Brenda is always so helpful."
We responded:
"Thanks so much, Tara!"
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Sam Sayers

September 18, 2016

5  out of  5
rating by Sam Sayers
"Very knowledgeable people. Able to answer any and all questions, whether in person or on the phone. Keep up the great work, and a special thanks to Katy for always being so optimistic and friendly!"
We responded:
"Sam, we agree! Katy is wonderful and we appreciate your business."